Employee Onboarding Steps for a Higher Retention Rate

This job market is firmly in the control of employees.  And that’s led to a rather disconcerting trend in retention. Of employees surveyed, 30% said they’d have no problem walking out on a job in the first 3 months if they weren’t happy.  That statistic corresponds with another, whereby companies report that 34% of their turnover was accounted for by employees leaving in their first year. So, what’s going on?  LinkedIn sheds some light with its research on the matter, revealing that companies with a thoughtful onboarding process retained 91% of hires, while those who didn’t retained only 50%. That’s a lot of money walking out the doors of organizations who haven’t given enough thought to onboarding.  This post details some employee onboarding steps for a higher retention rate, saving you money and shoring up the retention of top talent.


You know the Scouts are 100% right about this one.  Being prepared is the foundation of a lot of things and the same is true of onboarding new hires. Mapping out an onboarding process in which new employees feel their employer has an investment in them and their success in the new role is key to retention.  Many employees feel that once they’re hired, there’s little in the way of support and encouragement from colleagues or superiors. Like being transferred to a new school, the new kid is lost in the halls and that’s not effective onboarding.  Walking with your newbies instills a sense of belonging and a connection with the organization they’ve come to work for.

Smoothing the Way In

Every new employee should be reached out to on several occasions prior to their first day.  Paperwork should be forwarded for the employee to complete, so that’s out of the way when they walk in the front door. In addition, a package welcoming your new hire should include items like information about benefits programs, an organizational chart, job description and a policies and procedures manual.  Your employee’s orientation begins well before that first day, so they’re on a solid footing when they come in to get to work.

Personalize the Experience

Starting a new job can be alienating, so take the time to get to know your newbie.  It’s worth your while to organize a coffee meeting off-site with their direct manager, which is informal and relaxed.  This gives the new hire an opportunity to be who they are and to see who they’re going to be working with and for, without feeling as though they need to perform. Above, make your new employee feel valued, needed and welcome.

Tell Them About the Perks

Your employee recognition program was created for moments like onboarding.  When it’s part of your onboarding process, it imparts a sense of excitement and tells employees that your company is even better than they’d imagined!  It’s part of your company, so make it part of coming aboard. Incentive Travel Group has been creating winning incentives for companies like yours for over 20 years.  Contact us to find out more.

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Boosting Retention Rates
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Building Employee Teamwork
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  • Evan Polin
    Sandler Training

    "I've been working with Bruce and his team on two projects and they've been great to work with. Bruce has helped us set up a referral/incentive program for us to roll out with our clients and strategic partners. Bruce was great to work with. He's set up a 7 tier program that allows for flexibility and he's also helped us to market the program."

  • Kevin O'Keefe
    Vice President World Wide Sales, Maginatics, Inc.

    "Beverly arranged and managed the early Envivio Sales incentive trips for us. Each of our events was an outstanding and motivating experience Our Sales team appreciated the attention to detail and to fun. Qualifying for the "trip" was a motivating factor behind many end of year sales pushes. I will use Beverly again in the future."

  • Mickey Poorman
    Laird Technologies

    "Peak Performance’s attention to detail and personal service made me feel like I had a true corporate meeting planning partner that I could rely on throughout the planning process right up until I was on site. I look forward to doing more meetings with them."

  • Marco Lopez
    C& J Energy Services, Inc

    "I have used your services two years in a row and you all have made my vacation a great one. You have the most helpful and considerate employees. Always very friendly, respectful and willing to make my travel experience a good one. Thank you and keep up the great job."

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